Last Updated: 18 January, 2024.
Welcome to StellarHero.ca (the “Website”). This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from us.
By accessing or using our Website, you consent to the practices described in this Privacy Policy. Please take a moment to carefully read the following policy to understand how we treat your personal information.
1. Information We Collect:
We may collect various types of personal information when you visit our Website or make a purchase. This information may include:
- Contact information (such as name, email address, shipping address, and phone number)
- Payment information (such as credit card details)
- Purchase history and preferences
- Log data and device information (such as IP address, browser type, and device characteristics)
- Cookies and similar technologies (for more information, please refer to our Cookie Policy)
2. How We Use Your Information:
We use the collected information for the following purposes:
- To process and fulfill your orders
- To communicate with you about your orders and inquiries
- To provide customer support and address your concerns
- To improve and personalize your shopping experience on our Website
- To send promotional emails and newsletters (you can opt-out at any time)
- To analyze trends and gather demographic information
3. Information Sharing:
We may share your personal information with third parties for specific purposes, including:
- Payment processors to facilitate transactions
- Shipping and fulfillment partners
- Marketing and advertising service providers
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
4. Your Choices:
You have the right to access, correct, or delete your personal information. You can also opt-out of receiving promotional communications at any time. Please contact us at [[email protected]] for assistance with any of these requests.
5. Security:
We take reasonable measures to protect the confidentiality and security of your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Changes to this Privacy Policy:
We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our Website.
7. Contact Us:
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [[email protected]].
Thank you for choosing StellarHero.ca. We are committed to protecting your privacy and providing you with a secure online experience.